Support

Battleswarm™: Field of Honor™ is a free-to-play game which pits First-Person Shooters against Real-Time Strategists in epic online battles. Fight for the Humans as a gun-toting champion, or plan the next invasion alongside your massive Bug army; no matter your play style, you're certain to find something for you in ‘Battleswarm: Field of Honor.’

Simply put, Battleswarm: FoH differs from other games in one very simple, but very important, way: it pits RTS players against FPS players in every single match.

That's right, in a PvP match one (or more) players are controlling a massive swarm of bugs via standard RTS controls and mechanics, right down to the unit grouping and bindings. And their opponent, a group of plucky humans fending off said massive swarm, is locked in FPS combat with their numerous enemies.

In other words, we hope that Battleswarm: FoH has a little something for everybody.

Nope! Battleswarm: Field of Honor has no montly fee and is totally, completely, 100% free to play if you wish to play that way.

However, there is an option to purchase MetaTIX, which can give you access to selected items more quickly and grant you access to some special items. It is not necessary to purchase MetaTIX to play the game, however.

Nope! You can play Battleswarm: Field of Honor without purchasing MetaTIX. However, purchasing MetaTIX does give you some additional and/or expedited access to items.

If you want to learn more about the benefits of MetaTIX, feel free to click on the "Why should I use MetaTIX" question.

You should contact support if you are having account-related issues, would like to report a player for violating our policies, or need technical support past what you were able to receive in the forums.

A “Support Request” is a method of obtaining assistance from the Battleswarm: Field of Honor support staff. A “Bug Report” is a way of letting the developers know of in-game issues that need to be fixed. Please note that you will only receive responses to “Support Requests”, and not “Bug Reports”.

If you need to submit a "Support Request", you can do so by simply emailing us at support@battleswarm.net

To file a “Bug Report” click on the link HERE, and follow the instructions.

If you suspect someone of cheating, DO NOT post on the forums about it. This only leads to flame wars.

We'd much rather you send in a detailed report with as much information as you possibly can, including match replays and screenshots. By default, screenshots are saved under C:\Program Files\Reality Gap\Battleswarm\ScreenShot. Replays are saved under C:\Program Files\Reality Gap\Battleswarm\Replay.

Please send your reports to support@battleswarm.net

To change your email or password go to your “dashboard”, located in the upper-right hand corner of the website.

Once you've been redirected to your dashboard you'll see a table titled “Manage Account” on the right-hand side.

Click the appropriate link and follow the instructions. If you run into any issues you can contact us at support@battleswarm.net and we will gladly attempt to troubleshoot potential problems.

If you feel your account has been compromised, it is absolutely critical that you do the following:

1) Immediately change your password and/or login information.

2) Contact support to notify them of the situation. This may help avoid any account actions due to violations made while your account was compromised. They may also help you reset you password and/or email if you require assistance. To contact support send an email to support@battleswarm.net

Yes! If at any time you feel your account was wrongly actioned, you are free to contest the action(s). Our support staff will look into any and all submissions of this kind. To contest an action, submit a Support Request and include any pertinent information about the action, why you feel it was unjust, and any other information you feel is important. To submit a request, send an email to support@battleswarm.net

If you have more questions about contesting actions, feel free to read our Rules of Conduct posted on the forums.

MetaTIX are a special currency you can use to purchase items normally available only as extremely rare loot drops, or other items not available through normal in-game play, like spraypaint for your armor or other lobby items.

Nope! You can play Battleswarm: Field of Honor without purchasing MetaTIX. However, purchasing MetaTIX does give you some additional and/or expedited access to items.

If you want to learn more about the benefits of MetaTIX, feel free to click on the "Why should I use MetaTIX" question.

*Skip the Gold - If you're tired of grinding for gold, MetaTIX will let you get the upgrades you want, when you want them.

*Buy Treasure Boxes - Available for purchase only with MetaTIX (but also available rare as in-game drops), treasure boxes give you a chance to find powerful weapons, armor and insect breeds!

*Get Access to Special Items -- Want items? You can get things like "Spray Paint", allowing you to change your armor color, special lobby items like Bullhorns, and more with MetaTIX! Simply visit the MetaTIX store.

You can purchase MetaTIX by visiting MetaTIX.com or by clicking HERE.

To change your MetaTIX information, log onto the MetaTIX website using your account information. Click edit profile. From there you will be able to change a number of things from your name to your email address or password.

If you are still having issues changing your information you can email the MetaTIX Support Team at the email below:

support@metatix.com

It's really quite easy. If you accidentally unlink your game account and your MetaTIX account, you can easily re-link them by going to My Dashboard and entering the email address of your MetaTIX account.

If you feel your MetaTIX account has been compromised immediately contact the MetaTIX support for assistance. They will help you avoid any unauthorized transactions. You can reach them at the email address below:

support@metatix.com 

Camera

Change Camera Angle: Hold middle mouse button, move mouse

Zoom In / Zoom Out: Scroll Wheel

Move Viewing Pane: Move your mouse cursor to the edge of the screen in the direction you wish to go, or left click an area in the mini map.

Combat

Select Hive: Left click Hive, or use the F1-F6 keys to select the Hive.

Select Multiple Hives: Hold “SHIFT” while selecting the Hives.

Rally Point: Right-click

Attack Point: Press A, and then click an area for the selected bugs to attack.

Create Egg: Select Hive(s) and left click the icon of the bug you would like to create. To fill the queue with the bug, right click the bug icon of your choice.

Auto Spawn: To make a Hive continuously spawn one type of bug select the Hive(s) and hold “SHIFT” as you left click the icon of the bug you wish to produce.

Each type of bug comes with an ability that you can use. You will have to upgrade some bugs to use their special ability, while others start out with the ability. For example, the Juggernaut comes with the “Major Quake” ability ready to use.

You can also upgrade your bugs the same way as you do your leaders during a match.

If tragedy befalls your Leader and he succumbs at the hands of your sworn nemsis, you can select a bug to promote (and put on the proverbial throne).

To do this, select the bug you would like to promote. Then, in the lower right section of your screen, select the icon of an arrow pointing upwards. The bug you selected will then morph into your new Leader, may his reign be long and prosperous.

MOVEMENT:

Move Forward: W

Move Back: S

Move Left: A

Move Right: D

Camera: Mouse

Jump: Space bar

Crouch: Alt

Roll: Alt +direction

SUPPLIES:

Select supply number 1-9: Right mouse click to use

WEAPONS:

Switch Weapon: Q

Fire Weapon: Left mouse click

Aim: Middle mouse button

ACTIONS:

Plant: E

Pick Up/Drop Flag: F

Grab Treasure: G

Chips and Genes can be added to items such as weapons, armor, or bugs, giving them special bonuses to various attributes. Each chip or gene must fit into an open slot. To add a gene or chip to any item, use the following process.

Step One: Find the item you wish to upgrade and click the star symbol to the left of the item.

Step Two: A new window will appear showing you the Genes/Chips available for use on the item, as seen below.

Step three: Click the slot you would like to place the Gene/Chip, and then double click the Gene/Chip you would like to place there.

This example uses a weapon, but the process is the same no matter what you are applying the Gene/Chip to.

As Human:

As you continue to destroy large numbers of bugs, you will begin to unlock “levels”, or boosts, for your character in the match. You will know you have a level by a little pop-up on the right of your screen. These boosts last only for the duration of the match.

To use these levels press “L”. Once you do, another window will appear with three options. Select the upgrade you would like.

F1= Damage

F2= Defense

F3= Speed

As BUG:

As a bug, unlocking levels in a match means unlocking special abilities. You will know when you have levels waiting to be used by a display in the upper-left corner of your screen.

To use these levels, first select your Leader. Then, in the lower right hand side of your screen, there will be an icon shaped like a + sign (as seen below). Click it.

Now, select the ability you would like to gain.

Afterwards, you can select your Leader and use your new ability on anyone in range.

Some LogiTech mice have a special feature that has the unfortunate side effect of causing them to not work properly with some games. To remedy this issue, you will need to access the mouse's properties in Windows (or whatever operating system you're using.). Once in the Properties section, turn off the "System Tray Application". This should solve the issue.

Try the following to prevent frequent connection checks:

1) Make sure your graphic settings are turned to the bare minimum, this MAY lessen the frequency of your crashes/disconnects/lag.

2) Make sure to turn off all background programs before launching Battleswarm.

3) Run Battleswarm with all firewalls turned OFF. Make sure to re-enable this after exiting game.

4) Run Battleswarm with your Anti-Virus turned off. Make sure to re-enable this after exiting game.

5) Make sure to absolutely not run any torrents, downloads or uploads while playing Battleswarm. This will GREATLY improve performance.

6) Make sure that your NAT setting are turned off as they will cause difficulties in connecting to other computers and this is a peer to peer game. Click HERE to get more information on what NAT is.

If you are having technical issues we suggest going to the tech support forums first. There is a good chance someone will have had the same issue, and will be able to help you. If you continue to have trouble you can also submit a Support Request by emailing us at support@battleswarm.net

• OS: Windows® XP SP2 or newer
• Processor: 2.2 GHz processor or higher
• Memory: 1024 MB RAM (2 GB strongly recommended)
• Graphics: 64 MB DirectX 7 level video card
• DirectX®: 9.0c or higher
• Hard Drive: 1.5 GB free
• Sound: DirectX compatible sound card
• Multiplayer: Internet connection (Dial-up NOT recommended)